Shipping policy
Here is a clear, professional shipping policy template tailored for your store. You can copy and paste this directly into your Shopify shipping policy editor, just make sure to update the bracketed information to match your actual rates and timelines!
Shipping Policy
Thank you for visiting and shopping at Pipkart. Following are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days
Note: Delivery delays can occasionally occur depending on carrier volume.
2. International Shipping Policy
We [do / do not] ship internationally.
[If you do ship internationally, add this section:]
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Pipkart is not responsible for these charges if they are applied and are your responsibility as the customer.
3. How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within [20] days of receiving your shipping confirmation email, please contact us at rasmieventezy@gmail.com with your name and order number, and we will look into it for you.
4. Shipping to P.O. Boxes or APO/FPO addresses
Pipkart ships to addresses within the transit zone, including P.O. Boxes and APO/FPO/DPO addresses. [Modify this if your carrier doesn't support P.O. Boxes]
5. Damages
If you received your order damaged, please contact our support team directly at rasmieventezy@gmail.com within 7 days of delivery. Please save all packaging materials and damaged goods before filing a claim, and include a photo of the damaged item so we can resolve it quickly for you.